We're excited to share that Clubspeed is returning as an exhibitor at IAAPA, the global association for the attractions industry held at the Orange County Convention Center in Orlando, Florida beginning November 18th through the 22nd.
An integrated payment solution offers you the ability to combine payment processing with other tools used to run your business. While it can be daunting trying to understand payment technology, an integrated solution provides you with streamlined operations so your team can focus on what matters most.
We’ve explained the importance of having an app for your business; but it’s not enough to just have an app, you’ve got to ensure it has relevant information that your customers want at all times. Here are a few tips to make sure your app is serving its purpose for customers.
Corona, CA－March 20, 2019－ Nadavon Capital Partners has increased its investment in Clubspeed, the leading global software solution for go karting tracks, race tracks, trampoline parks, and family entertainment centers, where it will acquire a majority stake. Nadavon’s Chief Executive Officer Romir Bosu will serve as Clubspeed’s CEO.
Point-of-sale systems (POS) are often overlooked, because there are a number of different solutions available, all ranging in cost and complexity. If you are a restaurant or retailer, a basic and inexpensive POS is most likely sufficient to support your needs.
People visit your trampoline park for various reasons: kids to burn off some energy and have fun with their friends; adults as a unique approach to shed some calories; families as a way to spend quality time together. Whatever the reason may be, gamifying trampoline jumping is a way to appeal to customers’ competitive sides and encourage them to return time and time again.
Gamification is defined as “the process of turning an activity or task into a game or something resembling a game.” Discover how trampoline gamification adds more fun for your customers and improves business.
Go karts may not be the only activity you offer at your family entertainment center, but they are surely a main attraction for customers to visit. Take your karting up a notch and add a layer of competition with timing technology.
You’ve likely noticed self-service technology appearing in different places you go; restaurants, airports, and malls have all begun offering people the opportunity to check in, make purchases, complete forms, and more on their own without having to wait or interact with a representative. Consumers are expecting to see this technology to continue showing up in the places they go, including your park.
Read more to learn how self-service fulfills customer expectations while helping your bottom line.
You may notice that while you’re doing a decent job of getting customers into your family entertainment center, they aren’t coming back. Business may be good, but acquiring new customers actually costs you more than retaining your current ones; about five times more, according to Forrester research.
Wondering why people aren’t returning after their first visit? It could be one (or more) of the following reasons:
Educating your employees on protocol and safety procedures is vital to their professional success, as well as the overall success of your family entertainment center. Implementing a staff training program sets the precedent for how your team should carry out their day-to-day responsibilities, as well as how to handle certain workplace situations.
If you don’t have a training plan in place, you are at risk of the following: