What's New @ Clubspeed

Selecting A POS System for Your FEC - Where to Begin

Posted by Julie Dunn on 2/19/20 9:19 AM

Selecting the right Point of Sale (POS) solution for a family entertainment center (FEC), is a big decision. Consider it the central nervous system for managing and operating your entire FEC including activities, products, scheduling, food & beverage and customer information. It can also dictate your ability to scale, hence you’re not only selecting a POS software, you’re selecting a long-term partner that provides a solution designed to help you grow. 

Read More

Topics: clubspeed features

Top 5 Ways to Increase your Average Spend per Customer

Posted by Julie Dunn on 2/12/20 12:43 PM

First, crunch the numbers to understand what your current average spend per customer is. If you’re not sure, you can take the figures of a typical day and divide your total sales by the number of customers. Annual numbers are best but this will at least give you a starting point so you can set a goal and work on a strategy. Here are the top 5 methods that require little to no upfront costs to increase your average spend per customer. 

Read More

Topics: Customer Experience, clubspeed features, RFID, cashless cards

RFID Technology - What is it and How FECs Can Benefit

Posted by Julie Dunn on 2/6/20 8:30 AM

RFID (radio frequency identification) technology has the ability to transform the way businesses operate across a variety of industries. So what is RFID technology and how can it benefit your karting or family entertainment center (FEC)?

Read More

Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

IKA Expo - The Latest Karting Trends

Posted by Julie Dunn on 1/29/20 3:03 PM

Last week Clubspeed exhibited at the International Kart Association (IKA) annual expo in Offenbach, Germany. Thousands of attendees and exhibitors from around the world gathered for the 27th annual event which has grown from a local exhibition to one of the largest karting events worldwide. Attendees had the opportunity to see the latest in kart technology, racing equipment, customer engagement and other track innovations expected in the coming year.

Read More

Topics: Karting, Tradeshow, Events, International, Karting Events, International Karting Association, Technology, karting software, Karting Software Features, clubspeed features, Activity Center Software, RFID, IKA

Get your Marketing Calendar on Track

Posted by Julie Dunn on 1/23/20 8:15 AM

A well thought out marketing calendar is an essential tool for launching structured marketing campaigns that support your overall business goals. Consider your marketing calendar your blueprint for your messaging to target new business, existing guests and your loyal members. This approach creates a strong foundation for achieving your sales and marketing goals.

Read More

Topics: Holidays, FEC Software, FEC, Website Marketing, Events, Email Marketing, Email Automation, RFID, Marketing

How Leveraging the Right Technology Solutions can Improve Operations

Posted by Julie Dunn on 1/15/20 9:00 AM

The largest, most successful adventure parks and attractions venues have always looked to technology to create new and exciting experiences for guests, so why wouldn’t you want to follow the footsteps of those who have already paved the way to success? Let's consider some of the same fundamental tech concepts that can be applied to a family entertainment center (FEC) of any size.

Read More

Topics: Customer Experience, FEC Software, POS Software, Facility Management, FEC, Technology

Prepare Your FEC for a Successful Q1

Posted by Julie Dunn on 1/7/20 11:31 AM

While the start of the new year is a great time to hit the reset button personally, it’s also an ideal time to reset your business and prepare your family entertainment center (FEC) for the new year ahead. Here are a few tips to start your year off strong and create the momentum you need for success.

Read More

Topics: Trampoline, POS, Trampoline Park, Customer Experience, Customer Service, Employee Training, FEC Software, POS Software, FEC, Customer Retention, Point of Sale

How to Maximize Revenue Per Square Foot - Tips to Expand your Family Entertainment Center

Posted by Julie Dunn on 12/13/19 7:04 AM

Family entertainment centers (FECs) are on the rise and whether you offer a single activity or you are already offering multiple activities, you’re likely feeling the demand to offer your guests more. Maximizing revenue per square foot is key to growing your business and attracting a loyal customer base. Here are a few tips on how to expand your family entertainment center. 

Read More

Topics: Gamification, Family Entertainment Center, Customer Experience, Increase Sales, Adventure Center, Activity Center, FEC Software, Facility Management, FEC, Attractions, Activity Center Software

IAAPA 2019 Show Recap

Posted by Julie Dunn on 12/6/19 8:23 AM

Clubspeed was proud to return this year as a sponsor and exhibitor at the IAAPA Expo held in Orlando, Florida last month. With 42,600 attendees and 1,146 exhibitors setup across the expo floor and the surrounding grounds, there was action at every turn. Business owners, decision makers, and industry leaders of the attractions industry traveled across the globe to attend this years's show, making it the largest in attendance in IAAPA Expo history. This video by the IAAPA team captures just some of the excitement experienced over the 5-day event.

Read More

Topics: FEC Software, FEC, Tradeshow, IAAPA, Events

Are You Losing Business After One Visit?

Posted by Julie Dunn on 11/21/19 11:54 AM

When it comes to business, this quote could not apply more. While a good experience is always nice, it’s the bad experiences that tend to leave a lasting impression. If we go to a restaurant and we’re seated at a dirty table where our waiter rarely makes an appearance followed by mediocre food, we’ve experienced the trifecta of a bad dining experience that makes us want to demand a manager or start typing our yelp review on the spot. Forget about returning. And while we’re at it, we’ll tell everyone we know that will listen. Negative experiences are powerful and they stick with us, which is why every interaction and every opportunity to make a good first impression should be the goal of your family entertainment center (FEC). You’ll lose repeat customers faster than you can type your apology letter. 

Read More

Topics: FEC Software, Facility Management, FEC, clubspeed features, Activity Center Software

    Scale your business

    Learn how Clubspeed can help grow, manage, and market your business.

    Subscribe to Club Speed's blog and receive:
    • Racing + Trampoline market news and insight 
    • Learn to leverage our technology
    • Increase customers and sales with gamification

    Subscribe Here!