What's New @ Clubspeed

3 Holiday Planning Ideas to Use at Your FEC

Posted by Kyle Wells on 10/14/21 9:00 AM

As the holiday season brings families together, you should be prepared to welcome a spike in visitors at your family entertainment center. Extra planning is essential to successfully host an influx of guests over the holiday period. Increased visits from the general public and private event bookings require careful preparation. A smooth, quality guest experience is the goal as you look toward the future.

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Topics: Family Entertainment Center, Customer Experience, Business, how to

4 Ways to Make Your Venue Stand Out Against Industry Competitors

Posted by Kyle Wells on 10/7/21 9:45 AM

To attract more customers to your family entertainment center, you should be doing all you can to make sure you stand out from the crowd. To achieve this, you need to place yourself a league ahead of your competition. Your guests should be certain that your venue is their top choice for fun.

How exactly do you set yourself apart and convince your guests that you are the venue for them? We have a few useful tips to share with you to help your venue gain an advantage over your industry competitors and grow as a business.

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Topics: Gamification, Family Entertainment Center, Customer Experience, Customer Service, Customer Retention, Clubspeed, Business, how to

How Gift Cards Will Drive Sales in the Upcoming Holiday Season

Posted by Kyle Wells on 10/1/21 11:00 AM

Gift cards are this year's go-to gift for the holiday season with sales expected to boom! Get ahead of the season with gift card options for your customers!

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Topics: Family Entertainment Center, Customer Experience, Customer Service, Clubspeed, Gift Cards, e-gift cards, how to

How Family Entertainment Centers Are Adjusting To A Post-COVID World

Posted by Kyle Wells on 9/2/21 9:30 AM

Over the last year, businesses had to adapt drastically to the numerous challenges thrown at them by the COVID-19 pandemic. Unfortunately, family entertainment centers were among those most affected. Stringent restrictions put in place to halt the virus threatened the hands-on nature of venues worldwide. Most FECs had no choice but to close their doors for months as communities entered lockdown.

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Topics: Customer Experience, Customer Service, Clubspeed, how to

Growth in the Karting Industry is on the Rise Thanks to the Increased Popularity of Formula 1

Posted by Kyle Wells on 8/26/21 9:30 AM

Premiere global motorsport, Formula 1 has steadily been gaining popularity among sports fans and gearheads alike. The highest class of international auto racing has been the world's most popular motorsport since its beginnings in the '50s. A high entertainment value is present thanks to the passion, rivalries, and technology that are evident in every race. Fans from the United States, however, have only recently started to embrace this exhilarating sport.

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Topics: Karting, go karting, Customer Experience, Clubspeed, Formula One

How Automation Can Help You Gain A Commercial Advantage

Posted by Kyle Wells on 8/19/21 9:30 AM

Impressive developments in technology revolutionize a broad range of industries almost every day. Clubspeed offers a wealth of enhanced solutions specifically created to uplift venues of all shapes and sizes. Automation of a family entertainment center makes daily operations a breeze, enhances the customer experience, and improves your reputation as a center. Here the dreams of many are made possible thanks to innovative advancements built to make our lives easier. From cashless payment technologies and touchscreen point of sale kiosks to automation of activities and experiences, automation takes your center to the next level.

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Topics: Family Entertainment Center, Increase Sales, Self-Service, Facility Management, Clubspeed, automation

3 Metrics Every Family Entertainment Center Should Monitor

Posted by Kyle Wells on 8/12/21 9:30 AM

If you want to get the most out of your family entertainment center then you must be aware of the strengths and weaknesses of your operation. Therefore, it is important to know what metrics to look out for and how to monitor them. This requires a thorough analysis of every piece of the puzzle as you continue to provide an extraordinary guest experience.

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Topics: Family Entertainment Center, Increase Sales, Facility Management, Customer Retention, Clubspeed, reporting

How To Find The Right Employees For Your Family Entertainment Center

Posted by Kyle Wells on 8/5/21 9:30 AM

Recruitment is an ever-evolving process, particularly in today's unpredictable job market. Team members make a huge difference when it comes to a business's public image and the overall customer experience. Many work-hungry individuals are dying to get back to the job as the restrictions associated with the COVID 19 pandemic are slowly eased. The question is: how do you find and convince the best talent to join your workforce?

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Topics: Family Entertainment Center, Facility Management, Clubspeed, recruitment, employees, how to

Update Your Laser Tag Center With Cutting Edge Technology

Posted by Kyle Wells on 7/29/21 9:30 AM

Laser tag has long been a favorite among family entertainment center guests. Hands down, it is an ideal option to attract people of all ages to your location. Competition, however, is stiff. Standing out from other establishments is the key to overcoming common challenges associated with this fan favorite.

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Topics: Clubspeed, clubspeed features, Club Booking, club kiosk, laser tag

Three Great Reasons to Try Club Booking

Posted by Kyle Wells on 7/22/21 9:30 AM

As a successful business, you must adapt to changing markets. People are shopping online now, more than ever; gaining their attention is essential to staying relevant. An online booking system is a great way to streamline operations, drive revenue, and improve the overall guest experience. Club Booking maximizes your efforts to ensure schedules ease workloads and bring value to customers. This all-in-one solution provides a better booking experience and promotes your business for all-around better sales.

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Topics: Family Entertainment Center, Self-Service, Clubspeed, Clubspeed News, clubspeed features, Club Booking, online booking

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