What's New @ Clubspeed

Are You Leaving Money on the Table?

Posted by Simon Heap on 11/6/19, 2:03 PM

Special guest blog post by: Simon Heap, CEO of Fastline Group UK


Running a karting track can be hard. High overheads, low profit margins and multiple staff wages can all add together to make turning a decent profit tricky. But it doesn’t have to be that way. Most karting track owners I meet are missing out on profit-boosting sales and leaving good money on the table by neglecting the magic of upselling.

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Topics: Karting, go karting

Gift Cards Capture More Holiday Sales - How You Can Cash in

Posted by Julie Dunn on 10/31/19, 6:00 AM

Customers who use gift cards tend to spend more.

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Topics: Holidays, FEC, Website Marketing, karting software, Activity Center Software, Email Marketing, Gift Cards, e-gift cards

Unhappy With Your Current Software - Here's Your Step by Step Action Plan

Posted by Julie Dunn on 10/23/19, 8:39 AM

Unhappy with your current software? Afraid that changing to a new provider will be risky and time consuming? A lot of karting tracks, trampoline parks and other activity centers feel stuck with their existing software, paying too much money for a system that doesn’t deliver the features they need. You also might be dealing with a lengthy list of vendors taking care of only one aspect of your business and you’re realizing that you can make your job easier and save money by consolidating software vendors. While you may be aware that your current provider(s) is not a good fit, it can be an overwhelming process to convert and you are afraid to make the switch - so much so you become stagnant and avoid change altogether. This is arguably the most harmful approach of all and results in lost revenue, inefficiencies and an apathetic team that isn’t excited about being there. It’s time to embrace change and give it a hug because it can transform your business. Here are 4 tips for switching software providers.

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Topics: Family Entertainment Center, Activity Center, Customer Service, Facility Management, Technology, karting software, Karting Software Features, Activity Center Software

Get to Know Clubspeed - The Providers of the Leading Venue Management Software for Activity Centers

Posted by Julie Dunn on 10/17/19, 12:33 PM

Our team is thrilled about the multitude of positive changes we've experienced this year including; investing in advanced features, adding more and more customers and expanding into a variety of family entertainment centers (FEC). While our name is well-known as the first to develop software serving the FEC market, we are excited to reintroduce Clubspeed to you, how the company has evolved and what's in store to help our customers grow their business now and in the future. 

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Topics: Karting, Timing Software, Trampoline, Family Entertainment Center, Registration Kiosk, karting software, clubspeed features, Activity Center Software

The Biggest Mistakes Activity Centers Make When Sending Automated Emails

Posted by Julie Dunn on 10/11/19, 10:03 AM

Utilizing email automation to maintain your existing customer base and grow your business seems simple but there are several things to keep in mind to ensure your communication is as effective as possible. First, let’s consider all of the information you can easily gather from your customer during their initial visit. Whether you run a karting facility, trampoline park or other family entertainment center (FEC), you are able to collect some basic information about your guests when they sign waivers. This data is 'gold' to providing your business with the foundation for strong email marketing campaigns. Let's take a look at the top mistakes to avoid when creating your marketing emails so you can maximize results. 

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Topics: Activity Center, FEC Software, Customer Retention, clubspeed features, Activity Center Software, Email Marketing, Email Automation

How to Get in Touch, Stay in Touch and Grow your Customer Base

Posted by Julie Dunn on 9/26/19, 6:41 AM

Sometimes it is the smallest, most basic practices that get overlooked when running your business. When it comes to running an activity center, it’s critical that potential customers can effectively search, view and engage with your brand on the platform of THEIR choice. If your customer searches for your activity center via the internet or social media does your business present a fun, energetic atmosphere with accurate, up-to-date and engaging content? This interaction will likely be their first impression of your business before ever setting foot in your activity center, so make it count. Here is our checklist to convert those searches to paying customers. 

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Topics: Customer Service, Customer Journey, Website Optimization, Customer Retention, karting software

Product Roadmap Part II - New Clubspeed Features Coming Q3 & Q4

Posted by Julie Dunn on 9/19/19, 7:00 AM

Last week we published an article on the latest Clubspeed features that were recently deployed. This week we're excited to share the new improvements our team is working on right now in preparation to deploy before the end of the year.  Our feature updates are a direct reflection of customer requests and we look forward to serving the growing requirements of family entertainment centers we serve worldwide.

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Topics: FEC Software, Technology, Clubspeed, Clubspeed News, clubspeed features

Product Roadmap Part I - The Latest Clubspeed Functions & Features

Posted by Julie Dunn on 9/11/19, 11:26 AM

It's been a quite a year here at Clubspeed and we're excited to share that we have been especially busy working on many long-awaited and much needed improvements. Our goal is to continue developing a solution that addresses the demands of our customers so they can streamline their operations and focus on what matters most. Take a look at the latest Clubspeed changes and stay tuned for next week's post on our roadmap of more exciting features and functions to come.

DEPLOYED

Updated User Interface

Our front end user interface has undergone a long awaited update with a modernized look and feel. This is a stepping stone to a complete overhaul on the interface and bringing it into the cloud. 

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Topics: Technology, Clubspeed News, karting software, Karting Software Features, clubspeed features

Join us at IAAPA 2019

Posted by Julie Dunn on 9/3/19, 10:59 AM

We're excited to share that Clubspeed is returning as an exhibitor at IAAPA, the global association for the attractions industry held at the Orange County Convention Center in Orlando, Florida beginning November 18th through the 22nd

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Topics: Family Entertainment Center, FEC Software, POS Software, FEC, IAAPA, Events, Clubspeed News

Our Top 10 Favorite Clubspeed Features for Karting Centers

Posted by Julie Dunn on 8/28/19, 8:28 AM

Clubspeed offers a robust list of features for karting and activity centers that continues to grow as the demands of our customers become more complex. The needs of karting facilities are unique and we are committed to delivering features that help our customers run their business with ease and efficiency.

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Topics: Karting, Timing Software, POS, go karting, Go Karts, POS Software, Clubspeed, karting software, Karting Software Features, clubspeed features

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