What's New @ Clubspeed

Industry Insight: Axe Throwing

Posted by Matthew Isaac Harvey on 12/9/21 1:00 PM

Three years ago, Forbes called it a “hot trend.” Now, in 2021, it’s an explosive, industry-dominating force, capturing imaginations and elevating parties across all of North America. Half a dozen franchises are busily selling licenses, snapping up old warehouses to retrofit into cozy bars, and hosting increasingly competitive leagues under the auspices of several international sports organizations

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Topics: Family Entertainment Center, FEC, online booking, group parties, axe throwing, industry insight

Enhance Your Holiday Revenue at Your Family Entertainment Center

Posted by Kyle Wells on 11/4/21 10:00 AM

As you prepare your FEC for a busy holiday season, you should always be looking for ways to boost the additional revenue that is coming your way.

If you are an owner or operator of an FEC then you are already aware of the adjustments you’ll need to take when there is a spike in business. Clubspeed is here to give you a few great tips that will help not only boost holiday revenue but also prepare you for the future. Whatever your goals are, we’ll be right here to lead you to success.

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Topics: Family Entertainment Center, Increase Sales, Holidays, FEC, Marketing, Business, how to

4 Exhibitors We're Excited to See at IAAPA Expo 2021

Posted by Kyle Wells on 10/28/21 9:00 AM

IAAPA Expo is back in person for 2021 and we couldn't be more excited to be attending this year. Not only is Clubspeed excited to be exhibiting at this year's show in booth 2871, but we're also excited to visit other companies in the family entertainment industry that will be exhibiting on the showroom floor. Whether it's the unavailing of new products, or gaining valuable insights from industry experts, IAAPA is a must-attend for anyone involved in family entertainment. These are 4 companies we're excited to see at this year's expo.

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Topics: Family Entertainment Center, Customer Experience, Tradeshow, IAAPA, Marketing, Business, iaapa expo

4 Ways to Successfully Market Your Business

Posted by Kyle Wells on 10/21/21 11:00 AM

It is no secret that effective marketing is essential for any business what should you be doing as an FEC to market your business successfully?  Clubspeed is here to lend you a hand when it comes to marketing yourself. Let’s explore four vital marketing strategies that drive sales and create a better all-around guest experience.

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Topics: Family Entertainment Center, Increase Sales, Marketing, Business, automation, how to, reporting

3 Holiday Planning Ideas to Use at Your FEC

Posted by Kyle Wells on 10/14/21 9:00 AM

As the holiday season brings families together, you should be prepared to welcome a spike in visitors at your family entertainment center. Extra planning is essential to successfully host an influx of guests over the holiday period. Increased visits from the general public and private event bookings require careful preparation. A smooth, quality guest experience is the goal as you look toward the future.

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Topics: Family Entertainment Center, Customer Experience, Business, how to

4 Ways to Make Your Venue Stand Out Against Industry Competitors

Posted by Kyle Wells on 10/7/21 9:45 AM

To attract more customers to your family entertainment center, you should be doing all you can to make sure you stand out from the crowd. To achieve this, you need to place yourself a league ahead of your competition. Your guests should be certain that your venue is their top choice for fun.

How exactly do you set yourself apart and convince your guests that you are the venue for them? We have a few useful tips to share with you to help your venue gain an advantage over your industry competitors and grow as a business.

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Topics: Gamification, Family Entertainment Center, Customer Experience, Customer Service, Customer Retention, Clubspeed, Business, how to

How Gift Cards Will Drive Sales in the Upcoming Holiday Season

Posted by Kyle Wells on 10/1/21 11:00 AM

Gift cards are this year's go-to gift for the holiday season with sales expected to boom! Get ahead of the season with gift card options for your customers!

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Topics: Family Entertainment Center, Customer Experience, Customer Service, Clubspeed, Gift Cards, e-gift cards, how to

How Family Entertainment Centers Are Adjusting To A Post-COVID World

Posted by Kyle Wells on 9/2/21 9:30 AM

Over the last year, businesses had to adapt drastically to the numerous challenges thrown at them by the COVID-19 pandemic. Unfortunately, family entertainment centers were among those most affected. Stringent restrictions put in place to halt the virus threatened the hands-on nature of venues worldwide. Most FECs had no choice but to close their doors for months as communities entered lockdown.

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Topics: Customer Experience, Customer Service, Clubspeed, how to

Growth in the Karting Industry is on the Rise Thanks to the Increased Popularity of Formula 1

Posted by Kyle Wells on 8/26/21 9:30 AM

Premiere global motorsport, Formula 1 has steadily been gaining popularity among sports fans and gearheads alike. The highest class of international auto racing has been the world's most popular motorsport since its beginnings in the '50s. A high entertainment value is present thanks to the passion, rivalries, and technology that are evident in every race. Fans from the United States, however, have only recently started to embrace this exhilarating sport.

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Topics: Karting, go karting, Customer Experience, Clubspeed, Formula One

How Automation Can Help You Gain A Commercial Advantage

Posted by Kyle Wells on 8/19/21 9:30 AM

Impressive developments in technology revolutionize a broad range of industries almost every day. Clubspeed offers a wealth of enhanced solutions specifically created to uplift venues of all shapes and sizes. Automation of a family entertainment center makes daily operations a breeze, enhances the customer experience, and improves your reputation as a center. Here the dreams of many are made possible thanks to innovative advancements built to make our lives easier. From cashless payment technologies and touchscreen point of sale kiosks to automation of activities and experiences, automation takes your center to the next level.

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Topics: Family Entertainment Center, Increase Sales, Self-Service, Facility Management, Clubspeed, automation

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