What's New @ Clubspeed

Best Practices for a Slow Q1

Posted by Ana Wieser on 1/4/19 7:34 AM

We have officially entered the post-holiday slump. People are hunkering down, getting back to work, school and the daily routine. For family entertainment centers, this can mean a slow-down in customer visits, making the days go by at a snail's pace. But rather than looking at it in a negative light, consider it a time to shift focus on things you may have neglected during the busy season. There are numerous ways to maximize your time and put efforts forth to encourage guests to stop in.

Keep reading to learn more.

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Topics: Adventure Park, Family Entertainment Center, Increase Sales, Adventure Center, Activity Center, FEC Software, Facility Management, FEC

Increase Customer Visits

Posted by Ana Wieser on 9/6/18 6:27 AM

What is important to you in running your business? Chances are you want to know who your customers are and what products and services they are interested in, maintain those customers and bring in new ones, and ultimately increase your revenue. By implementing the right software, you can not only collect the information you need to run and grow your business, but also improve your customer experience to keep them coming back. Read on to learn more about how you can easily gather data and use it to your -- and your customers’ -- advantage.

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Topics: Racing, Karting, Trampoline Park, Action Park, Adventure Park, Family Entertainment Center, Customer Experience, Increase Sales

Leverage Social Media to Engage and Retain Customers

Posted by Ana Wieser on 8/31/18 5:19 AM

Social media is a useful tool that allows people to stay in touch with friends and family, sharing photos and life updates. Over the last few years, it has also become an increasingly effective way for organizations to interact with current consumers and attract new customers, with 97% of B2C companies using Facebook marketing. If used properly, businesses can attract a steady following and increase their customer base through social media.

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Topics: Racing, Karting, Trampoline Park, Action Park, Adventure Park, Family Entertainment Center, Social Media, Increase Sales

Expand Your Adventure Center

Posted by Chris Webb on 8/23/18 8:54 AM

You’re in the business of amusement and entertainment; when your customers come to your facility they expect nothing but fun. If you are looking to grow your business, the best way to do so is to offer more activities for your guests to participate in and enjoy. Adding these activities will not only give your loyal customers more reason to come back, but it also helps in reaching even more potential customers.

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Topics: Racing, Karting, Trampoline Park, Action Park, Adventure Park, Family Entertainment Center, Paintball, Laser Games, Customer Experience, Increase Sales, Adventure Center

Competition Equals Sales for Go Karting

Posted by Ana Wieser on 8/14/18 8:15 AM

ProSkill is Club Speed’s unique karting product that encourages increased competition amongst racers and keeps them coming back to the track. Read below to learn more about ProSkill and how it works.

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Topics: RTLS, Racing, Karting, Timing Software, go karting, Gamification, Karting Tournament, Karting League, Increase Sales

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