What's New @ Clubspeed

Quick Guide: Making the Most Out of Your Rewards Program

Posted by Katy Koop on 5/11/21 9:00 AM

Does your family entertainment center use a rewards or membership program? At Clubspeed, we’re a big fan of Rewards programs as a way to not only reward your loyal customer base, but grow your FEC even further. 

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Topics: FEC Software, FEC, Website Marketing, Customer Retention, Email Marketing, Loyalty Programs, Business, club kiosk, rewards

Quick Guide: What Arcade FEC’s Can Learn From Games Done Quick

Posted by Katy Koop on 4/20/21 9:00 AM

Business owners of Arcade FEC’s are well aware that there are so many ways to play classic games. From the “cheats” unlocked in games over the years to the ever expanding roster of new arcade experiences— there’s still nothing like the thrill of beating your favorite boss. That’s why we’re such a fan of Games Done Quick (GDQ), which is a series of charity video game marathons, featuring high-level gameplay by speedrunners raising money for charity. From harnessing well-known “cheats” to finding new ways to break whatever game they’re playing— watching the weeklong event truly harnesses the joy of seeing so many ways to play. 

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Topics: POS, Social Media, FEC Software, Point of Sale, Clubspeed, Marketing, Club Booking, Club Action, games done quick, arcades, gdq

Quick Guide: POS 3 Ways

Posted by Katy Koop on 3/30/21 9:00 AM

Every FEC is unique, so the way different businesses approach payment and POS can depend on your business's unique needs. From tabletop to portable, to mobile and online ordering— people are used to booking and ordering products in different ways. As Pew Research reports, Americans were already spending upwards of $350 billion annually online, using online booking and services only increased in the midst of the COVID-19 pandemic. In fact, in Shopify’s study on some of the new trends in 2020, 52% of buyers reported that they’ve shifted more of their spending online during the pandemic. As restrictions lessen and more people start seeking out entertainment venues again, people will likely expect to be able to purchase with just as much ease as they were while sheltering in place. 

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Topics: POS, Payment Facilitator, Customer Service, FEC Software, POS Software, FEC, Point of Sale, Gift Cards, Loyalty Programs, Club Booking

Quick Guide: Using RFID Wristbands in Your Park

Posted by Katy Koop on 3/24/21 9:00 AM

Now more than ever, Family Entertainment Centers are utilizing RFID wristbands not only as “tickets” into the park, but as a way to pay and experience your park in new and exciting ways. From using the bracelets for payments and as tickets to using them to send promotional photos and leaderboards from all the events at the facility, to even tracking the flow of guests in the park— opting into this technology is bringing the FEC experience to the next level.  

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Topics: FEC Software, FEC, Website Marketing, Integrated Payments, Marketing, RFID wristbands, RFID Technology, Club Action, analytics

5 Reasons to Implement Contactless Check-in and Payment

Posted by Katy Koop on 3/16/21 9:00 AM

Are you utilizing contactless check-in and payment in your family entertainment center yet? Not only does it limit contact amid COVID-19 restrictions, but in a world that is increasingly more mobile and online— customers crave making experiences more streamlined with contactless payments. 

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Topics: Customer Service, FEC Software, FEC, Website Marketing, Paperless, Integrated Payments, clubspeed features, Marketing, Club Booking, Contactless Checkin, Club Action, Contactless Payment

Three reasons why you should upgrade your FEC's liability waiver right now!

Posted by Lisa Maree on 1/25/21 9:15 AM

New challenges demand innovation; stay ahead of the pack with Clubspeed’s digitized approach to family fun!

Every family entertainment center prioritizes the health and safety of its guests, particularly during the challenging times we collectively face. Considering our present situation, Clubspeed understands you may be scrambling to better provide your service to the communities you serve.


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Four customer experience insights your FEC should care about

Posted by Lisa Maree on 1/18/21 8:00 AM

Work alongside Clubspeed to discover what works, what doesn’t, and what you can do to make the most of your venue

In today's marketplace, there are always companies offering almost identical services or products. With so many choices, consumers regularly find it difficult to make an educated selection. One fundamental way to set yourself apart from the competition is to pay attention to the direct needs of customers. A recent Forbes article shows that 83% of companies who are dedicated to creating a positive customer experience are benefiting from revenue growth. A thorough analysis of data will give you everything you need to go above and beyond the expectations of those you serve. Check out these valuable pieces of insight to better understand your choices. 


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Three things you can do today so your FEC’s online sales come back strong

Posted by Lisa Maree on 1/11/21 8:15 AM

Learn how Clubspeed can lend any family entertainment center a modern edge!

These days, virtually every business is focusing on what they can do to bounce back from being closed. People around the world are at home; likely spending the majority of their time online exploring fun things to do once safe. Do you have the family entertainment center options these folks crave? Discover a few ways to ensure your FEC’s online sales come back stronger than ever. Don’t worry, your venue will stay atop the game alongside Clubspeed!


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Your FEC’s next steps: rethinking your facility management approach

Posted by Lisa Maree on 1/4/21 8:00 AM

Operating a business during the COVID-19 pandemic challenges us to rethink how we're used to doing things. Clubspeed is here to envision your family entertainment center thriving in a new world of safety concerns and regulations. Our software offers a variety of tools to modify management practices and better serve the community you love. We come up with creative, digital solutions to keep your FEC attractive and exciting to guests, all while putting their safety first. Let’s look at a handful of areas Clubspeed can help improve; with our help, you’ll be able to Five steps to take now to prepare to reopen your FEC or amusement park


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

How to choose karting software for your family entertainment center

Posted by Lisa Maree on 12/28/20 8:00 AM

Clubspeed’s integrated system is here to improve the guest experience and streamline operations

 

An automated software solution is a great way to improve your go-karting venue in a variety of ways. The Clubspeed system offers ample opportunity to build excitement around events, expand your customer base, and drive growth in all directions. Our specialists are ready to create a tailor-made approach to fit the unique needs of your raceway.


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

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