What's New @ Clubspeed

Finding family entertainment center success during uncertain times

Posted by Lisa Maree on 7/6/20 2:09 PM

Five proactive Clubspeed ways to ensure your venue thrives for many years to come

As family entertainment centers strive to reopen in wake of recent events, Clubspeed has solutions for locations of all shapes and sizes. The safety of guests and staff remains a priority as we lend a 21st-century approach to fun. Our helpful considerations are designed to give operators a plan of action regardless of the challenges ahead. Please note, it is extremely important to closely follow any guidelines provided by local officials. Explore these great ideas to learn how you can better reach your customers when they return.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Fight the uncertainty during challenging times by digitizing your entire operation

Posted by Lisa Maree on 6/23/20 10:05 AM

As family entertainment centers open their doors, Clubspeed remains committed to creating fun, safe environments for guests and fellow member team members.

Things have changed. Recent events have left many unanswered questions; as a result, businesses worldwide are scrambling to keep up with ever-changing best-practices specific to their sector. Groups are ready to visit but need reassurance their wellbeing will not be compromised. One thing is certain: building trust between clients and visitors is more important than ever. Following and communicating accepted policies is imperative to overcoming the challenges ahead. Thankfully, Clubspeed is here to help! We've highlighted important guidelines from the CDC and WHO to nurture positive experiences for years to come.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Lower your overheads, manage customer flow, and improve the guest experience.

Posted by Lisa Maree on 5/24/20 8:00 AM

Introducing Club Kiosk! A solution to catapult family entertainment centers into the 21st-century!

Even before the COVID-19 pandemic, self-service kiosks were a powerful tool commonly used to reduce customer wait times, manage inconsistent traffic, and lower payroll costs. We’ve seen examples springing-up all around us. Grocery stores, fast food restaurants, and airports… companies around the globe continue to install self-standing units to facilitate sales. Turns out, they’re onto something! Like many industries, family entertainment centers are increasingly jumping aboard the self-service kiosk bandwagon.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Ready to reduce overhead, increase revenue, and maximize fun?

Posted by Lisa Maree on 4/7/20 10:42 AM

Hold tight; the leader in venue management software is here to take your business to the next level!

Clubspeed is always on the lookout for ways to improve the family entertainment customer experience. Therefore, we’re extremely proud to announce the launch of our brand new, state-of-the-art online booking system. With this exciting development, you have the opportunity to book reservations, parties, and events for customers 24-hours, 7-days per week.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

RFID Technology - What is it and How FECs Can Benefit

Posted by Julie Dunn on 2/6/20 8:30 AM

RFID (radio frequency identification) technology has the ability to transform the way businesses operate across a variety of industries. So what is RFID technology and how can it benefit your karting or family entertainment center (FEC)?

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Product Roadmap Part II - New Clubspeed Features Coming Q3 & Q4

Posted by Julie Dunn on 9/19/19 7:00 AM

Last week we published an article on the latest Clubspeed features that were recently deployed. This week we're excited to share the new improvements our team is working on right now in preparation to deploy before the end of the year.  Our feature updates are a direct reflection of customer requests and we look forward to serving the growing requirements of family entertainment centers we serve worldwide.

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Topics: FEC Software, Technology, Clubspeed, Clubspeed News, clubspeed features

Product Roadmap Part I - The Latest Clubspeed Functions & Features

Posted by Julie Dunn on 9/11/19 11:26 AM

It's been a quite a year here at Clubspeed and we're excited to share that we have been especially busy working on many long-awaited and much needed improvements. Our goal is to continue developing a solution that addresses the demands of our customers so they can streamline their operations and focus on what matters most. Take a look at the latest Clubspeed changes and stay tuned for next week's post on our roadmap of more exciting features and functions to come.

DEPLOYED

Updated User Interface

Our front end user interface has undergone a long awaited update with a modernized look and feel. This is a stepping stone to a complete overhaul on the interface and bringing it into the cloud. 

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Topics: Technology, Clubspeed News, karting software, Karting Software Features, clubspeed features

Join us at IAAPA 2019

Posted by Julie Dunn on 9/3/19 10:59 AM

We're excited to share that Clubspeed is returning as an exhibitor at IAAPA, the global association for the attractions industry held at the Orange County Convention Center in Orlando, Florida beginning November 18th through the 22nd

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Topics: Family Entertainment Center, FEC Software, POS Software, FEC, IAAPA, Events, Clubspeed News

PSD2 - What You Need to Know

Posted by Julie Dunn on 8/9/19 12:20 PM

The deadline for the new European Payments law, known as the second Payment Services Directive (PSD2) is quickly approaching. Do you know if your business will be impacted by PSD2 and do you feel confident you are prepared? Clubspeed has answered some of the most common questions below. 

Q. What is PSD2?

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Topics: POS, Payment Processor, Payment Facilitator, Transaction Processor, International, Technology, Point of Sale, Clubspeed News

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