What's New @ Clubspeed

Finding family entertainment center success during uncertain times

Posted by Lisa Maree on 7/6/20 2:09 PM

Five proactive Clubspeed ways to ensure your venue thrives for many years to come

As family entertainment centers strive to reopen in wake of recent events, Clubspeed has solutions for locations of all shapes and sizes. The safety of guests and staff remains a priority as we lend a 21st-century approach to fun. Our helpful considerations are designed to give operators a plan of action regardless of the challenges ahead. Please note, it is extremely important to closely follow any guidelines provided by local officials. Explore these great ideas to learn how you can better reach your customers when they return.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Fight the uncertainty during challenging times by digitizing your entire operation

Posted by Lisa Maree on 6/23/20 10:05 AM

As family entertainment centers open their doors, Clubspeed remains committed to creating fun, safe environments for guests and fellow member team members.

Things have changed. Recent events have left many unanswered questions; as a result, businesses worldwide are scrambling to keep up with ever-changing best-practices specific to their sector. Groups are ready to visit but need reassurance their wellbeing will not be compromised. One thing is certain: building trust between clients and visitors is more important than ever. Following and communicating accepted policies is imperative to overcoming the challenges ahead. Thankfully, Clubspeed is here to help! We've highlighted important guidelines from the CDC and WHO to nurture positive experiences for years to come.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Lower your overheads, manage customer flow, and improve the guest experience.

Posted by Lisa Maree on 5/24/20 8:00 AM

Introducing Club Kiosk! A solution to catapult family entertainment centers into the 21st-century!

Even before the COVID-19 pandemic, self-service kiosks were a powerful tool commonly used to reduce customer wait times, manage inconsistent traffic, and lower payroll costs. We’ve seen examples springing-up all around us. Grocery stores, fast food restaurants, and airports… companies around the globe continue to install self-standing units to facilitate sales. Turns out, they’re onto something! Like many industries, family entertainment centers are increasingly jumping aboard the self-service kiosk bandwagon.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Ready to reduce overhead, increase revenue, and maximize fun?

Posted by Lisa Maree on 4/7/20 10:42 AM

Hold tight; the leader in venue management software is here to take your business to the next level!

Clubspeed is always on the lookout for ways to improve the family entertainment customer experience. Therefore, we’re extremely proud to announce the launch of our brand new, state-of-the-art online booking system. With this exciting development, you have the opportunity to book reservations, parties, and events for customers 24-hours, 7-days per week.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

RFID Technology - What is it and How FECs Can Benefit

Posted by Julie Dunn on 2/6/20 8:30 AM

RFID (radio frequency identification) technology has the ability to transform the way businesses operate across a variety of industries. So what is RFID technology and how can it benefit your karting or family entertainment center (FEC)?

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

IKA Expo - The Latest Karting Trends

Posted by Julie Dunn on 1/29/20 3:03 PM

Last week Clubspeed exhibited at the International Kart Association (IKA) annual expo in Offenbach, Germany. Thousands of attendees and exhibitors from around the world gathered for the 27th annual event which has grown from a local exhibition to one of the largest karting events worldwide. Attendees had the opportunity to see the latest in kart technology, racing equipment, customer engagement and other track innovations expected in the coming year.

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Topics: Karting, Tradeshow, Events, International, Karting Events, International Karting Association, Technology, karting software, Karting Software Features, clubspeed features, Activity Center Software, RFID, IKA

Unhappy With Your Current Software - Here's Your Step by Step Action Plan

Posted by Julie Dunn on 10/23/19 8:39 AM

Unhappy with your current software? Afraid that changing to a new provider will be risky and time consuming? A lot of karting tracks, trampoline parks and other activity centers feel stuck with their existing software, paying too much money for a system that doesn’t deliver the features they need. You also might be dealing with a lengthy list of vendors taking care of only one aspect of your business and you’re realizing that you can make your job easier and save money by consolidating software vendors. While you may be aware that your current provider(s) is not a good fit, it can be an overwhelming process to convert and you are afraid to make the switch - so much so you become stagnant and avoid change altogether. This is arguably the most harmful approach of all and results in lost revenue, inefficiencies and an apathetic team that isn’t excited about being there. It’s time to embrace change and give it a hug because it can transform your business. Here are 4 tips for switching software providers.

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Topics: Family Entertainment Center, Activity Center, Customer Service, Facility Management, Technology, karting software, Karting Software Features, Activity Center Software

Product Roadmap Part I - The Latest Clubspeed Functions & Features

Posted by Julie Dunn on 9/11/19 11:26 AM

It's been a quite a year here at Clubspeed and we're excited to share that we have been especially busy working on many long-awaited and much needed improvements. Our goal is to continue developing a solution that addresses the demands of our customers so they can streamline their operations and focus on what matters most. Take a look at the latest Clubspeed changes and stay tuned for next week's post on our roadmap of more exciting features and functions to come.

DEPLOYED

Updated User Interface

Our front end user interface has undergone a long awaited update with a modernized look and feel. This is a stepping stone to a complete overhaul on the interface and bringing it into the cloud. 

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Topics: Technology, Clubspeed News, karting software, Karting Software Features, clubspeed features

Our Top 10 Favorite Clubspeed Features for Karting Centers

Posted by Julie Dunn on 8/28/19 8:28 AM

Clubspeed offers a robust list of features for karting and activity centers that continues to grow as the demands of our customers become more complex. The needs of karting facilities are unique and we are committed to delivering features that help our customers run their business with ease and efficiency.

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Topics: Karting, Timing Software, POS, go karting, Go Karts, POS Software, Clubspeed, karting software, Karting Software Features, clubspeed features

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