Laser tag has long been a favorite among family entertainment center guests. Hands down, it is an ideal option to attract people of all ages to your location. Competition, however, is stiff. Standing out from other establishments is the key to overcoming common challenges associated with this fan favorite.
As a successful business, you must adapt to changing markets. People are shopping online now, more than ever; gaining their attention is essential to staying relevant. An online booking system is a great way to streamline operations, drive revenue, and improve the overall guest experience. Club Booking maximizes your efforts to ensure schedules ease workloads and bring value to customers. This all-in-one solution provides a better booking experience and promotes your business for all-around better sales.
Escape rooms are an increasingly popular attraction in family entertainment centers around the globe. A rare sight a decade ago, today thousands of sites are popping up in communities small to large. This exciting, thrilling group activity is the perfect way to bring families and friends closer. Clubspeed is a valuable tool when it comes to running a first-class escape room at your FEC.
With unforgettable races all year round, including the upcoming Grand Prix in Monaco, at Clubspeed we’re big fans of Formula 1, both on the track and off. Beyond showcasing exciting races, Formula 1 also sells several packages under F1 Experiences, with Official F1 Ticket Packages to Formula 1 races worldwide. From packages that include meet-and-greets and exclusive hospitality, to offering the best possible seats at each of the racing events— F1 Experiences absolutely serves inspiration to us as we work with GoKart FEC’s all around the world.
Business owners of Arcade FEC’s are well aware that there are so many ways to play classic games. From the “cheats” unlocked in games over the years to the ever expanding roster of new arcade experiences— there’s still nothing like the thrill of beating your favorite boss. That’s why we’re such a fan of Games Done Quick (GDQ), which is a series of charity video game marathons, featuring high-level gameplay by speedrunners raising money for charity. From harnessing well-known “cheats” to finding new ways to break whatever game they’re playing— watching the weeklong event truly harnesses the joy of seeing so many ways to play.
One of the best parts of running golf FEC’s is being able to offer golf aficionados at all levels of experience the thrill of competition every time they play. From managing tee sheets to being able to offer one-of-a-kind events, at Clubspeed, we work with golfing facilities all around the world to build unforgettable gaming experiences. As big fans of the sport, we’re as excited as our FEC clients watching the Masters tournament, not only the matches, but in following the fantasy virtual space as well. As a part of this past Masters tournament, Masters released Masters Fantasy, much like fantasy football, which was a free-to-play virtual experience that allowed users to casually compete against friends, family, and the world to make a winning Masters roster. Users earned and lost points based on how well their chosen players performed, with some of the top players of this virtual experience winning exclusive, branded prizes.
Topics: POS, Customer Experience, Mobile App, FEC, Website Marketing, Customer Retention, Clubspeed, Activity Center Software, Marketing, Loyalty Programs, Club Booking, analytics, golf, masters, golfing
Now more than ever before, people are ordering ahead grocery and meals at unprecedented levels. Even as more people get vaccinated and COVID-19 restrictions lessen, people will likely still gravitate towards the convenience of ordering all manner of things online, including food and beverage pickup. In Shopify’s study on some of the new trends in 2020, 52% of buyers reported that they’ve shifted more of their spending online during the pandemic. Part of that increase has been in online pickup for takeout or delivery, which is likely to continue. According to a study conducted by US Foods, the average person uses 2 delivery apps and uses them 3x a month, spending an average of $8.50. For vendors all around the country, whether a standalone restaurant or part of a Family Entertainment Center, those online orders add up. As more FEC’s open back up, it’s a good idea to consider adding the ability to order ahead food on the website or in the app to take advantage of the trend.
Topics: POS, Customer Experience, Mobile App, Registration Kiosk, POS Software, FEC, Website Marketing, Customer Retention, Clubspeed, Activity Center Software, Marketing, Loyalty Programs, Club Booking, analytics
Every FEC is unique, so the way different businesses approach payment and POS can depend on your business's unique needs. From tabletop to portable, to mobile and online ordering— people are used to booking and ordering products in different ways. As Pew Research reports, Americans were already spending upwards of $350 billion annually online, using online booking and services only increased in the midst of the COVID-19 pandemic. In fact, in Shopify’s study on some of the new trends in 2020, 52% of buyers reported that they’ve shifted more of their spending online during the pandemic. As restrictions lessen and more people start seeking out entertainment venues again, people will likely expect to be able to purchase with just as much ease as they were while sheltering in place.
Are you utilizing contactless check-in and payment in your family entertainment center yet? Not only does it limit contact amid COVID-19 restrictions, but in a world that is increasingly more mobile and online— customers crave making experiences more streamlined with contactless payments.