What's New @ Clubspeed

Quick Guide: What Golfing FEC’s Can Learn From Masters Fantasy

Posted by Katy Koop on 4/14/21 9:00 AM

One of the best parts of running golf FEC’s is being able to offer golf aficionados at all levels of experience the thrill of competition every time they play. From managing tee sheets to being able to offer one-of-a-kind events, at Clubspeed, we work with golfing facilities all around the world to build unforgettable gaming experiences. As big fans of the sport, we’re as excited as our FEC clients watching the Masters tournament, not only the matches, but in following the fantasy virtual space as well.  As a part of this past Masters tournament, Masters released Masters Fantasy, much like fantasy football, which was a free-to-play virtual experience that allowed users to casually compete against friends, family, and the world to make a winning Masters roster. Users earned and lost points based on how well their chosen players performed, with some of the top players of this virtual experience winning exclusive, branded prizes. 

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Topics: POS, Customer Experience, Mobile App, FEC, Website Marketing, Customer Retention, Clubspeed, Activity Center Software, Marketing, Loyalty Programs, Club Booking, analytics, golf, masters, golfing

5 Reasons to Prioritize Order Ahead

Posted by Katy Koop on 4/5/21 9:00 AM

Now more than ever before, people are ordering ahead grocery and meals at unprecedented levels. Even as more people get vaccinated and COVID-19 restrictions lessen, people will likely still gravitate towards the convenience of ordering all manner of things online, including food and beverage pickup. In Shopify’s study on some of the new trends in 2020, 52% of buyers reported that they’ve shifted more of their spending online during the pandemic. Part of that increase has been in online pickup for takeout or delivery, which is likely to continue. According to a study conducted by US Foods, the average person uses 2 delivery apps and uses them 3x a month, spending an average of $8.50. For vendors all around the country, whether a standalone restaurant or part of a Family Entertainment Center, those online orders add up. As more FEC’s open back up, it’s a good idea to consider adding the ability to order ahead food on the website or in the app to take advantage of the trend. 

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Topics: POS, Customer Experience, Mobile App, Registration Kiosk, POS Software, FEC, Website Marketing, Customer Retention, Clubspeed, Activity Center Software, Marketing, Loyalty Programs, Club Booking, analytics

Increase Revenue by Going Cashless

Posted by Lorelei Stephenson on 2/8/21 12:30 PM

Arcade games are timeless. They continue to delight us well into adulthood and they’ve even earned their own permanent exhibit at the National Museum of Play. Games in nearly any location are always a draw, but for Family Entertainment Centers of all kinds, they’re an absolute win. 

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Topics: Family Entertainment Center, Customer Experience, Arcade Games, cashless cards

Three reasons why you should upgrade your FEC's liability waiver right now!

Posted by Lisa Maree on 1/25/21 9:15 AM

New challenges demand innovation; stay ahead of the pack with Clubspeed’s digitized approach to family fun!

Every family entertainment center prioritizes the health and safety of its guests, particularly during the challenging times we collectively face. Considering our present situation, Clubspeed understands you may be scrambling to better provide your service to the communities you serve.


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Four customer experience insights your FEC should care about

Posted by Lisa Maree on 1/18/21 8:00 AM

Work alongside Clubspeed to discover what works, what doesn’t, and what you can do to make the most of your venue

In today's marketplace, there are always companies offering almost identical services or products. With so many choices, consumers regularly find it difficult to make an educated selection. One fundamental way to set yourself apart from the competition is to pay attention to the direct needs of customers. A recent Forbes article shows that 83% of companies who are dedicated to creating a positive customer experience are benefiting from revenue growth. A thorough analysis of data will give you everything you need to go above and beyond the expectations of those you serve. Check out these valuable pieces of insight to better understand your choices. 


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Three things you can do today so your FEC’s online sales come back strong

Posted by Lisa Maree on 1/11/21 8:15 AM

Learn how Clubspeed can lend any family entertainment center a modern edge!

These days, virtually every business is focusing on what they can do to bounce back from being closed. People around the world are at home; likely spending the majority of their time online exploring fun things to do once safe. Do you have the family entertainment center options these folks crave? Discover a few ways to ensure your FEC’s online sales come back stronger than ever. Don’t worry, your venue will stay atop the game alongside Clubspeed!


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Your FEC’s next steps: rethinking your facility management approach

Posted by Lisa Maree on 1/4/21 8:00 AM

Operating a business during the COVID-19 pandemic challenges us to rethink how we're used to doing things. Clubspeed is here to envision your family entertainment center thriving in a new world of safety concerns and regulations. Our software offers a variety of tools to modify management practices and better serve the community you love. We come up with creative, digital solutions to keep your FEC attractive and exciting to guests, all while putting their safety first. Let’s look at a handful of areas Clubspeed can help improve; with our help, you’ll be able to Five steps to take now to prepare to reopen your FEC or amusement park


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

How to choose karting software for your family entertainment center

Posted by Lisa Maree on 12/28/20 8:00 AM

Clubspeed’s integrated system is here to improve the guest experience and streamline operations

 

An automated software solution is a great way to improve your go-karting venue in a variety of ways. The Clubspeed system offers ample opportunity to build excitement around events, expand your customer base, and drive growth in all directions. Our specialists are ready to create a tailor-made approach to fit the unique needs of your raceway.


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

How to choose the correct software for any trampoline center

Posted by Lisa Maree on 12/21/20 8:00 AM

Clubspeed’s automated approach to fun is here to improve the guest experience and take sales to the next level!


With so many POS and SaaS systems on the market today, you may find it difficult to decide what is best for your venue. Technology can help any company maximize development, organization, and deployment of operations. The platform you choose determines whether you lose or gain money; so, we want to make sure we get it right! Clubspeed has come up with a few things that should be considered when choosing the correct software for the trampoline area of your family entertainment center. Use these features to soar over the competition!

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Five operator insights to help you reopen your FEC or amusement park

Posted by Lisa Maree on 12/14/20 8:00 AM

Clubspeed is prepared to give you the tools necessary to overcome the difficulties you face day-to-day

 

Technological advances create new, dynamic options once unimaginable. As family entertainment centers around the world strive to reopen, the real test begins. We have observed many companies who are excited to welcome guests to their facilities; to do that successfully, however, you must first learn the basics. Here is insight from those who’ve worked alongside the Clubspeed team to add value to their venue. The owner of a popular indoor-outdoor facility that includes miniature golf, karts, batting cages, and rides is ready to share his experience. Here are a few tips from him to get you on the right track.

 

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

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