What's New @ Clubspeed

Quick Guide: Making the Most Out of Your Rewards Program

Posted by Katy Koop on 5/11/21 9:00 AM

Does your family entertainment center use a rewards or membership program? At Clubspeed, we’re a big fan of Rewards programs as a way to not only reward your loyal customer base, but grow your FEC even further. 

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Topics: FEC Software, FEC, Website Marketing, Customer Retention, Email Marketing, Loyalty Programs, Business, club kiosk, rewards

3 Ways to Leverage Automated Marketing for Your FEC

Posted by Katy Koop on 5/5/21 9:00 AM

For FEC’s all around the world, especially in the wake of COVID-19 and many facilities having to close their doors temporarily, digital marketing is more important than ever. At Clubspeed, we consider automated marketing to be one of the most essential tools in any business’s marketing toolbox. Having specific campaigns that continually communicate and engage with your patrons allows you to nurture all of the possible leads, while giving you time to focus on the day-to-day running of your facility. 

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Topics: Clubspeed, clubspeed features, Email Marketing, Email Automation, Marketing, automation, marketing automation, inbound marketing

Get your Marketing Calendar on Track

Posted by Julie Dunn on 1/23/20 8:15 AM

A well thought out marketing calendar is an essential tool for launching structured marketing campaigns that support your overall business goals. Consider your marketing calendar your blueprint for your messaging to target new business, existing guests and your loyal members. This approach creates a strong foundation for achieving your sales and marketing goals.

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Topics: Holidays, FEC Software, FEC, Website Marketing, Events, Email Marketing, Email Automation, RFID, Marketing

Gift Cards Capture More Holiday Sales - How You Can Cash in

Posted by Julie Dunn on 10/31/19 6:00 AM

Customers who use gift cards tend to spend more.

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Topics: Holidays, FEC, Website Marketing, karting software, Activity Center Software, Email Marketing, Gift Cards, e-gift cards

The Biggest Mistakes Activity Centers Make When Sending Automated Emails

Posted by Julie Dunn on 10/11/19 10:03 AM

Utilizing email automation to maintain your existing customer base and grow your business seems simple but there are several things to keep in mind to ensure your communication is as effective as possible. First, let’s consider all of the information you can easily gather from your customer during their initial visit. Whether you run a karting facility, trampoline park or other family entertainment center (FEC), you are able to collect some basic information about your guests when they sign waivers. This data is 'gold' to providing your business with the foundation for strong email marketing campaigns. Let's take a look at the top mistakes to avoid when creating your marketing emails so you can maximize results. 

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Topics: Activity Center, FEC Software, Customer Retention, clubspeed features, Activity Center Software, Email Marketing, Email Automation

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