What's New @ Clubspeed

Your FEC’s next steps: rethinking your facility management approach

Posted by Lisa Maree on 10/12/20 8:00 AM

Operating a business during the COVID-19 pandemic challenges us to rethink how we're used to doing things. Clubspeed is here to envision your family entertainment center thriving in a new world of safety concerns and regulations. Our software offers a variety of tools to modify management practices and better serve the community you love. We come up with creative, digital solutions to keep your FEC attractive and exciting to guests, all while putting their safety first. Let’s look at a handful of areas Clubspeed can help improve; with our help, you’ll be able to streamline your operation and drive profit in no time!

 

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

What to look for in an online booking platform

Posted by Lisa Maree on 10/5/20 8:00 AM

Revolutionize how you run your beloved family entertainment center with revolutionary software from Clubspeed!

 

Think an online booking system is for you? Thanks to Clubspeed, your customers no longer must wait in long lines to simply book a visit or submit a question. With the touch of a finger, guests can create the booking whenever is convenient for them. Customers will have the ability to see all available dates from the comfort of their home; if there isn’t any availability on the date then they may explore other options in real-time. Furthermore, your team members can give up processing inquiries manually thus relieving any unnecessary overhead on your part.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Five ways your current point of sale software is hurting your amusement park

Posted by Lisa Maree on 8/25/20 10:38 AM

For generations, venues have relied on the traditional cash registers and ticket booths to complete daily tasks. Nowadays, however, modern lifestyles require a faster, more reliable approach!

Point of sale systems have brought relief to companies of all shapes and sizes. Fast, adaptable, and able to keep up with high demand, today’s POS software digitizes how we do business each day. Certainly, this technology has definitive advantages but it could also be the reason your family entertainment center is struggling. Let’s explore a few issues holding your current back!

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Finding family entertainment center success during uncertain times

Posted by Lisa Maree on 7/6/20 2:09 PM

Five proactive Clubspeed ways to ensure your venue thrives for many years to come

As family entertainment centers strive to reopen in wake of recent events, Clubspeed has solutions for locations of all shapes and sizes. The safety of guests and staff remains a priority as we lend a 21st-century approach to fun. Our helpful considerations are designed to give operators a plan of action regardless of the challenges ahead. Please note, it is extremely important to closely follow any guidelines provided by local officials. Explore these great ideas to learn how you can better reach your customers when they return.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Fight the uncertainty during challenging times by digitizing your entire operation

Posted by Lisa Maree on 6/23/20 10:05 AM

As family entertainment centers open their doors, Clubspeed remains committed to creating fun, safe environments for guests and fellow member team members.

Things have changed. Recent events have left many unanswered questions; as a result, businesses worldwide are scrambling to keep up with ever-changing best-practices specific to their sector. Groups are ready to visit but need reassurance their wellbeing will not be compromised. One thing is certain: building trust between clients and visitors is more important than ever. Following and communicating accepted policies is imperative to overcoming the challenges ahead. Thankfully, Clubspeed is here to help! We've highlighted important guidelines from the CDC and WHO to nurture positive experiences for years to come.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Lower your overheads, manage customer flow, and improve the guest experience.

Posted by Lisa Maree on 5/24/20 8:00 AM

Introducing Club Kiosk! A solution to catapult family entertainment centers into the 21st-century!

Even before the COVID-19 pandemic, self-service kiosks were a powerful tool commonly used to reduce customer wait times, manage inconsistent traffic, and lower payroll costs. We’ve seen examples springing-up all around us. Grocery stores, fast food restaurants, and airports… companies around the globe continue to install self-standing units to facilitate sales. Turns out, they’re onto something! Like many industries, family entertainment centers are increasingly jumping aboard the self-service kiosk bandwagon.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Ready to reduce overhead, increase revenue, and maximize fun?

Posted by Lisa Maree on 4/7/20 10:42 AM

Hold tight; the leader in venue management software is here to take your business to the next level!

Clubspeed is always on the lookout for ways to improve the family entertainment customer experience. Therefore, we’re extremely proud to announce the launch of our brand new, state-of-the-art online booking system. With this exciting development, you have the opportunity to book reservations, parties, and events for customers 24-hours, 7-days per week.

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

RFID Technology - What is it and How FECs Can Benefit

Posted by Julie Dunn on 2/6/20 8:30 AM

RFID (radio frequency identification) technology has the ability to transform the way businesses operate across a variety of industries. So what is RFID technology and how can it benefit your karting or family entertainment center (FEC)?

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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

IKA Expo - The Latest Karting Trends

Posted by Julie Dunn on 1/29/20 3:03 PM

Last week Clubspeed exhibited at the International Kart Association (IKA) annual expo in Offenbach, Germany. Thousands of attendees and exhibitors from around the world gathered for the 27th annual event which has grown from a local exhibition to one of the largest karting events worldwide. Attendees had the opportunity to see the latest in kart technology, racing equipment, customer engagement and other track innovations expected in the coming year.

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Topics: Karting, Tradeshow, Events, International, Karting Events, International Karting Association, Technology, karting software, Karting Software Features, clubspeed features, Activity Center Software, RFID, IKA

5 Creative Team Building Events for Karting Tracks

Posted by Julie Dunn on 11/14/19 6:00 AM

Activity centers and karting tracks always offer a great venue for corporate events and team building no matter what time of year it is. But in the holiday months, activity centers can see a significant boost in these type of events,  providing the perfect opportunity for facilities with karting tracks to promote their business as the location of choice. Stand out from your competitors by marketing these 5 unique and fun ways to make your karting track even more appealing for corporate events. 

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Topics: Karting, Family Entertainment Center, Holidays, Events, Karting Events

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