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What to look for in an online booking platform

Posted by Lisa Maree on 10/5/20 8:00 AM

Revolutionize how you run your beloved family entertainment center with revolutionary software from Clubspeed!

 

Think an online booking system is for you? Thanks to Clubspeed, your customers no longer must wait in long lines to simply book a visit or submit a question. With the touch of a finger, guests can create the booking whenever is convenient for them. Customers will have the ability to see all available dates from the comfort of their home; if there isn’t any availability on the date then they may explore other options in real-time. Furthermore, your team members can give up processing inquiries manually thus relieving any unnecessary overhead on your part.


Think an online booking system is for you? Thanks to Clubspeed, your customers no longer must wait in long lines to simply book a visit or submit a question. With the touch of a finger, guests can create the booking whenever is convenient for them. Customers will have the ability to see all available dates from the comfort of their home; if there isn’t any availability on the date then they may explore other options in real-time. Furthermore, your team members can give up processing inquiries manually thus relieving any unnecessary overhead on your part.

Similarly, an intelligent and easy-to-use booking calendar provides users with a summary of all workflows, including capacity and turnover rate. Your team will have peace of mind knowing what is coming their way! This will drastically simplify the employee scheduling process and reduce overhead plaguing your operation. Adaptability is key as it is possible to synchronize Clubspeed online booking schedules to other digital calendars such as Outlook or Gmail.

Successful family entertainment centers strive to reach customers worldwide. We understand that it is important for them to book free from error. If a customer is unable to book their activities due to a language barrier then you risk losing customers to a competitor. Thankfully, Clubspeed’s online booking system is able to detect which language and currency should be used from the customer’s IP address. This makes the entire process easier for everyone!

Automated e-mails streamline the management of your operation. Otherwise frustrating, tiring work becomes a breeze thanks to the automated support of this handy platform. Emails not only reassure and remind your customers but it also creates a clear line of communication should something go awry. Booking confirmations, reminders of reservations, cancelations… there is so much the Clubspeed system can do to communicate effectively with your guests.

Loyalty points, rewards, and discounts have become the new standard for family entertainment centers of all shapes and sizes. Whatever type of rewards system you choose, you should be able to generate and manage accounts with ease. Clubspeed’s simple platform gives you insight into the needs of guests who frequent your venue. Purchases not only enhance the guest experience but also plays a pivotal role in your company’s entire marketing strategy.

At some point in life, software users will need assistance from the developers. Long waits times, communication issues, incomplete answers…there is absolutely nothing more frustrating than not being able to receive the help you expect from support! In most cases, our handy network provides solutions to issues connected to bookings, reservations, or occupancy. If you can’t find an answer then you have the Clubspeed team ready to jump on your case at any time! We’re the best in the business; let us show you!

 

As you can see, Clubspeed’s online booking system is much more than a digital calendar. Want to learn more? Contact our support team with any questions or concerns and visit us at Clubspeed.com.

 

 

Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

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