What's New @ Clubspeed

Quick Guide: Using Online Booking to Optimize the Customer Experience

Posted by Katy Koop on 3/2/21 9:51 AM

With smartphones more prevalent than ever and people living increasingly online lives, it is paramount for Family Entertainment Centers to prioritize streamlined, easy-to-use online booking. While, as Pew Research reports, Americans were already spending upwards of $350 billion annually online, using online booking and services only increased in the midst of the COVID-19 pandemic. In Shopify’s study on some of the new trends in 2020, 52% of buyers reported that they’ve shifted more of their spending online during the pandemic and 40% of buyers found that an easy-to-navigate website made their online shopping experience a positive one. Using online booking through Clubspeed allows you to curate a digital experience that matches your park and allows you to meet your customers where they already are: online. 

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Making Magic with RFID Wristbands

Posted by Lorelei Stephenson on 2/22/21 4:27 PM

Hermione Granger taught us magic can be conjured with just a swish and flick. One turn of the wrist is all you need to procure a delectable treat or step into your next adventure. It’s how wizards casually do the fantastic and it’s a real-world power you can provide your guests, thanks to RFID wristbands

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Topics: RFID, cashless cards, RFID wristbands, RFID Technology

The Pros and Cons of Opening a Go-Karting Business in 2021

Posted by Lorelei Stephenson on 2/15/21 5:55 AM

2021 is shaping up to be just as weird, if not weirder, than 2020. Where before we were lost in chaos, now we’re waiting in a confusing sort of purgatory. COVID-19 is still out there, showing no intentions of slowing down, while many people try to create a new normal or develop routines both safe and reliable. That leaves business owners (current and potential) stuck in a tricky spot. Is 2021 the right time to move forward with a new venture? 

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Topics: Karting, Market Strategy, Business

Increase Revenue by Going Cashless

Posted by Lorelei Stephenson on 2/8/21 12:30 PM

Arcade games are timeless. They continue to delight us well into adulthood and they’ve even earned their own permanent exhibit at the National Museum of Play. Games in nearly any location are always a draw, but for Family Entertainment Centers of all kinds, they’re an absolute win. 

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Topics: Family Entertainment Center, Customer Experience, Arcade Games, cashless cards

How Loyalty Programs Enhance the Guest Experience

Posted by Clubspeed on 2/3/21 1:34 PM

When you're running a great FEC, you're creating your own unique family with your guests. 

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Topics: Facility Management, Marketing, Loyalty Programs, Memberships

Three reasons why you should upgrade your FEC's liability waiver right now!

Posted by Lisa Maree on 1/25/21 9:15 AM

New challenges demand innovation; stay ahead of the pack with Clubspeed’s digitized approach to family fun!

Every family entertainment center prioritizes the health and safety of its guests, particularly during the challenging times we collectively face. Considering our present situation, Clubspeed understands you may be scrambling to better provide your service to the communities you serve.


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Four customer experience insights your FEC should care about

Posted by Lisa Maree on 1/18/21 8:00 AM

Work alongside Clubspeed to discover what works, what doesn’t, and what you can do to make the most of your venue

In today's marketplace, there are always companies offering almost identical services or products. With so many choices, consumers regularly find it difficult to make an educated selection. One fundamental way to set yourself apart from the competition is to pay attention to the direct needs of customers. A recent Forbes article shows that 83% of companies who are dedicated to creating a positive customer experience are benefiting from revenue growth. A thorough analysis of data will give you everything you need to go above and beyond the expectations of those you serve. Check out these valuable pieces of insight to better understand your choices. 


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Three things you can do today so your FEC’s online sales come back strong

Posted by Lisa Maree on 1/11/21 8:15 AM

Learn how Clubspeed can lend any family entertainment center a modern edge!

These days, virtually every business is focusing on what they can do to bounce back from being closed. People around the world are at home; likely spending the majority of their time online exploring fun things to do once safe. Do you have the family entertainment center options these folks crave? Discover a few ways to ensure your FEC’s online sales come back stronger than ever. Don’t worry, your venue will stay atop the game alongside Clubspeed!


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

Your FEC’s next steps: rethinking your facility management approach

Posted by Lisa Maree on 1/4/21 8:00 AM

Operating a business during the COVID-19 pandemic challenges us to rethink how we're used to doing things. Clubspeed is here to envision your family entertainment center thriving in a new world of safety concerns and regulations. Our software offers a variety of tools to modify management practices and better serve the community you love. We come up with creative, digital solutions to keep your FEC attractive and exciting to guests, all while putting their safety first. Let’s look at a handful of areas Clubspeed can help improve; with our help, you’ll be able to Five steps to take now to prepare to reopen your FEC or amusement park


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

How to choose karting software for your family entertainment center

Posted by Lisa Maree on 12/28/20 8:00 AM

Clubspeed’s integrated system is here to improve the guest experience and streamline operations

 

An automated software solution is a great way to improve your go-karting venue in a variety of ways. The Clubspeed system offers ample opportunity to build excitement around events, expand your customer base, and drive growth in all directions. Our specialists are ready to create a tailor-made approach to fit the unique needs of your raceway.


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Topics: Karting, Customer Experience, FEC Software, Technology, Clubspeed News, karting software, Karting Software Features, RFID

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