What's New @ Clubspeed

As family entertainment centers open their doors, Clubspeed remains committed to creating fun, safe environments for guests and fellow member team members.

Things have changed. Recent events have left many unanswered questions; as a result, businesses worldwide are scrambling to keep up with ever-changing best-practices specific to their sector. Groups are ready to visit but need reassurance their wellbeing will not be compromised. One thing is certain: building trust between clients and visitors is more important than ever. Following and communicating accepted policies is imperative to overcoming the challenges ahead. Thankfully, Clubspeed is here to help! We've highlighted important guidelines from the CDC and WHO to nurture positive experiences for years to come.

Introducing Club Kiosk! A solution to catapult family entertainment centers into the 21st-century!

Even before the COVID-19 pandemic, self-service kiosks were a powerful tool commonly used to reduce customer wait times, manage inconsistent traffic, and lower payroll costs. We’ve seen examples springing-up all around us. Grocery stores, fast food restaurants, and airports… companies around the globe continue to install self-standing units to facilitate sales. Turns out, they’re onto something! Like many industries, family entertainment centers are increasingly jumping aboard the self-service kiosk bandwagon.

Hold tight; the leader in venue management software is here to take your business to the next level!

Clubspeed is always on the lookout for ways to improve the family entertainment customer experience. Therefore, we’re extremely proud to announce the launch of our brand new, state-of-the-art online booking system. With this exciting development, you have the opportunity to book reservations, parties, and events for customers 24-hours, 7-days per week.

First, crunch the numbers to understand what your current average spend per customer is. If you’re not sure, you can take the figures of a typical day and divide your total sales by the number of customers. Annual numbers are best but this will at least give you a starting point so you can set a goal and work on a strategy. Here are the top 5 methods that require little to no upfront costs to increase your average spend per customer. 

RFID (radio frequency identification) technology has the ability to transform the way businesses operate across a variety of industries. So what is RFID technology and how can it benefit your karting or family entertainment center (FEC)?

Last week Clubspeed exhibited at the International Kart Association (IKA) annual expo in Offenbach, Germany. Thousands of attendees and exhibitors from around the world gathered for the 27^th annual event which has grown from a local exhibition to one of the largest karting events worldwide. Attendees had the opportunity to see the latest in kart technology, racing equipment, customer engagement and other track innovations expected in the coming year.

A well thought out marketing calendar is an essential tool for launching structured marketing campaigns that support your overall business goals. Consider your marketing calendar your blueprint for your messaging to target new business, existing guests and your loyal members. This approach creates a strong foundation for achieving your sales and marketing goals.