What's New @ Clubspeed

Operating a business during the COVID-19 pandemic challenges us to rethink how we're used to doing things. Clubspeed is here to envision your family entertainment center thriving in a new world of safety concerns and regulations. Our software offers a variety of tools to modify management practices and better serve the community you love. We come up with creative, digital solutions to keep your FEC attractive and exciting to guests, all while putting their safety first. Let’s look at a handful of areas Clubspeed can help improve; with our help, you’ll be able to streamline your operation and drive profit in no time!

Revolutionize how you run your beloved family entertainment center with revolutionary software from Clubspeed!

Think an online booking system is for you? Thanks to Clubspeed, your customers no longer must wait in long lines to simply book a visit or submit a question. With the touch of a finger, guests can create the booking whenever is convenient for them. Customers will have the ability to see all available dates from the comfort of their home; if there isn’t any availability on the date then they may explore other options in real-time. Furthermore, your team members can give up processing inquiries manually thus relieving any unnecessary overhead on your part.

For generations, venues have relied on the traditional cash registers and ticket booths to complete daily tasks. Nowadays, however, modern lifestyles require a faster, more reliable approach!

Point of sale systems have brought relief to companies of all shapes and sizes. Fast, adaptable, and able to keep up with high demand, today’s POS software digitizes how we do business each day. Certainly, this technology has definitive advantages but it could also be the reason your family entertainment center is struggling. Let’s explore a few issues holding your current back!

Five proactive Clubspeed ways to ensure your venue thrives for many years to come

As family entertainment centers strive to reopen in wake of recent events, Clubspeed has solutions for locations of all shapes and sizes. The safety of guests and staff remains a priority as we lend a 21st-century approach to fun. Our helpful considerations are designed to give operators a plan of action regardless of the challenges ahead. Please note, it is extremely important to closely follow any guidelines provided by local officials. Explore these great ideas to learn how you can better reach your customers when they return.

As family entertainment centers open their doors, Clubspeed remains committed to creating fun, safe environments for guests and fellow member team members.

Things have changed. Recent events have left many unanswered questions; as a result, businesses worldwide are scrambling to keep up with ever-changing best-practices specific to their sector. Groups are ready to visit but need reassurance their wellbeing will not be compromised. One thing is certain: building trust between clients and visitors is more important than ever. Following and communicating accepted policies is imperative to overcoming the challenges ahead. Thankfully, Clubspeed is here to help! We've highlighted important guidelines from the CDC and WHO to nurture positive experiences for years to come.

Introducing Club Kiosk! A solution to catapult family entertainment centers into the 21st-century!

Even before the COVID-19 pandemic, self-service kiosks were a powerful tool commonly used to reduce customer wait times, manage inconsistent traffic, and lower payroll costs. We’ve seen examples springing-up all around us. Grocery stores, fast food restaurants, and airports… companies around the globe continue to install self-standing units to facilitate sales. Turns out, they’re onto something! Like many industries, family entertainment centers are increasingly jumping aboard the self-service kiosk bandwagon.

Hold tight; the leader in venue management software is here to take your business to the next level!

Clubspeed is always on the lookout for ways to improve the family entertainment customer experience. Therefore, we’re extremely proud to announce the launch of our brand new, state-of-the-art online booking system. With this exciting development, you have the opportunity to book reservations, parties, and events for customers 24-hours, 7-days per week.

Selecting the right Point of Sale (POS) solution for a family entertainment center (FEC), is a big decision. Consider it the central nervous system for managing and operating your entire FEC including activities, products, scheduling, food & beverage and customer information. It can also dictate your ability to scale, hence you’re not only selecting a POS software, you’re selecting a long-term partner that provides a solution designed to help you grow. 

First, crunch the numbers to understand what your current average spend per customer is. If you’re not sure, you can take the figures of a typical day and divide your total sales by the number of customers. Annual numbers are best but this will at least give you a starting point so you can set a goal and work on a strategy. Here are the top 5 methods that require little to no upfront costs to increase your average spend per customer. 

RFID (radio frequency identification) technology has the ability to transform the way businesses operate across a variety of industries. So what is RFID technology and how can it benefit your karting or family entertainment center (FEC)?