Now more than ever, Family Entertainment Centers are utilizing RFID wristbands not only as “tickets” into the park, but as a way to pay and experience your park in new and exciting ways. From using the bracelets for payments and as tickets to using them to send promotional photos and leaderboards from all the events at the facility, to even tracking the flow of guests in the park— opting into this technology is bringing the FEC experience to the next level.
Are you utilizing contactless check-in and payment in your family entertainment center yet? Not only does it limit contact amid COVID-19 restrictions, but in a world that is increasingly more mobile and online— customers crave making experiences more streamlined with contactless payments.
With smartphones more prevalent than ever and people living increasingly online lives, it is paramount for Family Entertainment Centers to prioritize streamlined, easy-to-use online booking. While, as Pew Research reports, Americans were already spending upwards of $350 billion annually online, using online booking and services only increased in the midst of the COVID-19 pandemic. In Shopify’s study on some of the new trends in 2020, 52% of buyers reported that they’ve shifted more of their spending online during the pandemic and 40% of buyers found that an easy-to-navigate website made their online shopping experience a positive one. Using online booking through Clubspeed allows you to curate a digital experience that matches your park and allows you to meet your customers where they already are: online.