What's New @ Clubspeed

A large indicator of customer satisfaction while they are at your activity center is their interactions with the staff. How your employees connect with customers, as well as how they carry out their responsibilities, can make or break the reputation of your park. You put time and energy into the other aspects of your business, so it only makes sense to do the same for the people who work there. A solid onboarding and ongoing training program not only improves their work performance, but also boosts morale.

Here’s what you should cover in your training:

We are happy to introduce our latest integration for our activity center partners: self-service kiosks. Using a tablet, customers who come to your location can check in, register, sign waivers, and even make purchases.

You’re in the business of amusement and entertainment; when your customers come to your facility they expect nothing but fun. If you are looking to grow your business, the best way to do so is to offer more activities for your guests to participate in and enjoy. Adding these activities will not only give your loyal customers more reason to come back, but it also helps in reaching even more potential customers.