What's New @ Clubspeed

Trampoline Park Safety

Posted by Ana Wieser on 10/10/18 8:56 AM

Trampoline jumping might seem like harmless entertainment, but it in fact presents various safety hazards, including falls and collisions. Such incidents can result in injury for jumpers and stressful dealings for you.

As long as everyone follows standard safety rules like the below, your trampoline park can remain a place for carefree fun.

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Topics: Trampoline Park, Trampoline, Activity Center

Garage Management Checklist

Posted by Ana Wieser on 10/4/18 6:51 AM

Are you on a maintenance schedule for your karts? You likely know the basics like refueling when the tank is empty and filling tires with sufficient air. But without a formal schedule, there are certain measures you should be taking that could slip through the cracks. A well-maintained kart is more reliable and performs better, keeping racers safe and satisfied with their experience at your track.

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Topics: Karting, Go Karts, Kart Maintenance, Garage Management

Why Customer Feedback is Important

Posted by Ana Wieser on 9/25/18 9:19 AM

Without your customers, your business could not succeed. You want to provide good memories for them when they visit your activity center that will leave them satisfied and get them to come back. But how do you know if you are achieving that goal? The best way to legitimately understand what your customers think about you is to hear it directly from them. 

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Topics: Adventure Park, Family Entertainment Center, Activity Center, Customer Service, Customer Feedback

Boost Business with Leagues and Tournaments

Posted by Ana Wieser on 9/21/18 7:16 AM

Think about your average customer. When they come to your karting track, they expect a day of having fun and racing with friends or family. They may visit your facility for a day every so often, with long stretches of time before they return. 

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Topics: Racing, Karting, Action Park, Adventure Park, Family Entertainment Center, Karting Tournament, Karting League, Gamification, go karting, RTLS, Timing Software

Safety Tips for a Fun Karting Experience

Posted by Ana Wieser on 9/12/18 12:25 PM

Karting is an activity that can be enjoyed by just about anyone. Young, old, male, female; everyone can have fun out on the race track. However, no matter who is in the driver’s seat, they should have an understanding of the potential risks and what they should do to ensure their own safety and the safety of other drivers. Over 10,000 injuries occur in people 15 and under each year, according to the U.S. Consumer Product Safety Commission.

You and your customers should comply to the following safety standards to prevent accident and injury.

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Topics: Racing, Karting, Karting Safety

Increase Customer Visits

Posted by Ana Wieser on 9/6/18 6:27 AM

What is important to you in running your business? Chances are you want to know who your customers are and what products and services they are interested in, maintain those customers and bring in new ones, and ultimately increase your revenue. By implementing the right software, you can not only collect the information you need to run and grow your business, but also improve your customer experience to keep them coming back. Read on to learn more about how you can easily gather data and use it to your -- and your customers’ -- advantage.

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Topics: Racing, Karting, Trampoline Park, Action Park, Adventure Park, Family Entertainment Center, Customer Experience, Increase Sales

Leverage Social Media to Engage and Retain Customers

Posted by Ana Wieser on 8/31/18 5:19 AM

Social media is a useful tool that allows people to stay in touch with friends and family, sharing photos and life updates. Over the last few years, it has also become an increasingly effective way for organizations to interact with current consumers and attract new customers, with 97% of B2C companies using Facebook marketing. If used properly, businesses can attract a steady following and increase their customer base through social media.

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Topics: Racing, Karting, Action Park, Adventure Park, Family Entertainment Center, Social Media, Increase Sales, Trampoline Park

Expand Your Adventure Center

Posted by Chris Webb on 8/23/18 8:54 AM

You’re in the business of amusement and entertainment; when your customers come to your facility they expect nothing but fun. If you are looking to grow your business, the best way to do so is to offer more activities for your guests to participate in and enjoy. Adding these activities will not only give your loyal customers more reason to come back, but it also helps in reaching even more potential customers.

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Topics: Racing, Karting, Trampoline Park, Action Park, Adventure Park, Family Entertainment Center, Laser Games, Paintball, Customer Experience, Increase Sales, Adventure Center

Competition Equals Sales for Go Karting

Posted by Ana Wieser on 8/14/18 8:15 AM

ProSkill is Club Speed’s unique karting product that encourages increased competition amongst racers and keeps them coming back to the track. Read below to learn more about ProSkill and how it works.

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Topics: Racing, Karting, Timing Software, Increase Sales, Karting League, Karting Tournament, Gamification, go karting, RTLS

Clubspeed is Your New Payment Processing Partner

Posted by Chris Webb on 8/7/18 5:21 PM

As an added service to our customers Clubspeed is now a certified payment facilitator. This means all card transactions that occur within our clients’ facilities, including customer registrations and product or food purchases are in our secure network. Continue reading to discover how our payment facilitation works and what it means for you.

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Topics: Racing, Karting, Trampoline Park, Action Park, Adventure Park, Family Entertainment Center, Payment Processor, Payment Facilitator, Transaction Processor

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